Ingredients:

Botanical Exfoliant:
Aqua, Potassium Cocoyl Glycinate, Glycerin, Decyl Glucoside, Bambusa Arundinacea Stem Powder, Malachite Extract, Cucumis Sativus (Cucumber) Fruit Extract, Citrus Grandis (Grapefruit) Seed Extract, Cymbopogon Citratus (Lemongrass) Extract, Lavandula Angustifolia (Lavender) Oil, Dehydroxanthan Gum, Citric Acid, Sodium Phytate, Salicylic Acid, Sorbic Acid, Benzyl Alcohol.

Vegan Retinol Serum:
Aqua, Salix Alba Bark Extract, Bakuchiol, Niacinamide, Hyaluronic Acid, Camellia Sinensis Extract, Cymbopogon Citratus Extract, Rosmarinus Officinalis Leaf Extract, Chamomilla Recutita Flower Extract, Vitis Vinifera Seed Extract, Citrus Aurantium Amara Leaf/Twig Oil, Boswellia Carterii Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Lavandula Angustifolia Oil, Rosmarinus Officinalis Leaf Oil, Lysolecithin, Sclerotium Gum, Xanthan Gum, Pullulan, Caprylic/Capric Triglyceride, Inulin, Fructose, Glucose, Glycerin, Lactoperoxidase, Glucose Oxidase.

Soothing Face Balm:
Aqua, Simmondsia Chinensis (Jojoba) Seed Oil, Cetearyl Olivate, Sorbitan Olivate, Cetearyl Alcohol, Stearic Acid, Epilobium Angustifolium Flower/Leaf/Stem Extract, Silybum Marianum, Ethyl Ester, Persea Gratissima (Avocado) Oil, Phospholipids, Phytonadione, Hydrolyzed Oats, Glycerin, Silybum Marianum Extract, Butyrospermum Parkii (Shea) Butter, Sodium Hyaluronate, Malachite Extract, Cucumis Sativus (Cucumber) Fruit Extract, Green Tea Extract, Calendula Officinalis Extract, Aloe Barbadensis Leaf Extract, Allantoin, Sodium Phytate, Magnesium Stearate, Benzyl Alcohol, Salicylic Acid, Sorbic Acid.

Last Updated: August 2024

At EcoMD, we are committed to providing you with a seamless shopping experience, including reliable and timely shipping of your skincare products. Please review our shipping and delivery policy below for detailed information on our domestic and international shipping services.

1. Domestic Shipping (Canada)

We offer standard shipping across Canada. The shipping rates and transit times are as follows:

Note: All shipping charges are calculated based on the order weight and destination. Orders are processed within 1-2 business days.

2. US Cross-Border Shipping (United States)

We provide cross-border shipping to the United States with the following rates and transit times:

Note: Shipping rates are calculated based on the total order weight and destination. Orders are typically processed within 1-2 business days before shipping.

3. International Shipping

Currently, international shipping outside of Canada and the United States is inactive. Customers in other countries will not be able to check out. We are working to expand our shipping services, and updates will be posted here.

4. Shipping Carrier

For all orders, we use Canada Post with discounted rates through Shopify to ensure your products are delivered safely and on time. A handling fee of $55.00 USD is applied to all international orders.

5. Order Processing Time

Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.

6. Shipping Delays

While we strive to meet the above transit times, please note that delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays. We appreciate your understanding and patience in such cases.

7. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use this information to track your order’s progress.

8. Customs, Duties, and Taxes

For international orders, customs duties, taxes, and any other applicable fees are the responsibility of the customer. These fees vary by country and are not included in our shipping charges.

9. Order Issues

If you experience any issues with your order, such as delays, damages, or lost packages, please contact our customer service team at info@ecomdskincare.com, and we will assist you promptly.

10. Returns and Refunds

Please refer to our Return Policy for information on returns and refunds.